Except if otherwise required by law the following Terms and Conditions, the Contract of Sale and our Privacy Statement govern your use of this website. They describe the rights and responsibilities of both you and us. If you use this website you agree to be bound by the Terms and Conditions and if you shop at this web site you agree to the terms of the Contract of Sale.
CHANGES TO TERMS
Because of frequent changes in Internet technology and applicable law we reserve the right to make changes to these Terms and Conditions at any time that technology and legal changes require. You should check these Terms and Conditions regularly for such changes.
CHANGES TO PRODUCTS
We and any other persons involved in the management of this website may make changes in the products described, and to other content of this website, at any time without notice. We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. All depictions contained on the website are for illustration purposes only. Because of differences in picture inks, computer monitors and printer ink, colours of the actual product may vary slightly from those observed.
PRODUCT PRICES
The price displayed for products on this website represents the full price, including GST, for the product itself but does not include postage/delivery charges which will depend on the destination. We always seek to provide products at the most competitive prices, and reserve the right to change prices displayed for products on our website at any time.
INTERNET COMMUNICATIONS
When you visit our website or send e-mails to us, you are communicating with us electronically. By using the website we and you consent to receiving communications electronically. We will communicate with you by e-mail or by posting notices on this website. We and you agree that all electronic communications between us of agreements, notices, disclosures or other information satisfy any legal requirement that such communications be in writing. The nature of Internet communications means that communications may be susceptible to data corruption, interception and delays and you agree that unless proven otherwise we are not responsible for any such occurrence. This website may: store one or more cookies in your browser in order to improve service for you on your subsequent visits to this website; request your browser to transmit this data back to the web server; or request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain. If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this website. COPYRIGHT Material contained on this web site is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site, without obtaining our prior written consent. Registered trade marks and logos must not be used or modified in any way without obtaining the prior written consent of the trade mark or logo owner.
YOUR ACCOUNT
To purchase from us you must establish an account on this website. We retain absolute discretion to refuse to allow an account to be established, to terminate accounts, to remove or edit content where the account has not been kept in accordance with these terms and conditions. It is your responsibility to provide your exact email address, delivery address, billing address and telephone number and to keep these up to date. Any incorrect information provided may lead to a delay in delivering the product ordered by you or non delivery of the product. You are responsible for the confidentiality of your account password. Your password and account details are stored on a secure server for ease of use in processing future orders or for refunds. Your personal details are used purely to process your order. Your email address is used only to contact you about your order status. We do not send out spam emails. If you have chosen to receive our newsletters, you will receive these approximately once a month via email. You can unsubscribe from these at any time by logging into your account and unchecking the box. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. Please refer to our Privacy Policy on this website. No credit card details are stored by us.
SECURITY
When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website.
CONTRACT OF SALE
These terms together with your order constitute the entire contract between you and us for the supply of products.
ORDERING PRODUCTS
You can place an order by clicking the "Add to Cart" button, then proceeding to the checkout form. We retain discretion to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason. If for any reason we cannot process or accept your order after payment is received, we will contact you by email or telephone to determine your requirements for the reimbursement of money paid.
PAYMENT
We accept payment through PayPal, credit cards, direct deposit, and cheque. Payment will not be processed until we have received all relevant information required for processing to be completed. The processing of payment for orders placed on a weekend or a Public holiday will not begin until the next working day. Orders will not be posted until payment is confirmed.
DELIVERY
We encourage you to visit the "My Account" section on our website to view the delivery status of your product. If your product has not arrived within the estimated delivery time, please contact us.
REFUNDS
We take the utmost care to ensure that every item is in perfect condition when we post your order to you, however, we will exchange or refund if you do find a manufacturer fault that we missed. Please contact us as soon as possible (within 14 days) to arrange an exhange or refund. Other refunds or exchanges will be given at our discretion. Refunds or exchanges will only be given to products with their original tags attached and in their original condition. Postage costs are not refundable.
